与受影响社区的沟通、受影响社区提出关切的渠道及补救方法

The objective of this DR is to enable an understanding of the undertaking’s general approach to engagement with affected communities, including the availability of channels to raise concerns or needs such as grievance mechanisms, and its approach to remedy.

**(21 and 22 amended)*

• The undertaking shall disclose how it engages directly with affected communities, their legitimate representatives, or with credible proxies and how the perspectives of affected communities inform its decisions or activities aimed at managing the actual and potential impacts on affected communities during the reporting year. This shall include how the undertaking gains insight into the perspectives of affected communities who may be particularly vulnerable to impacts and/or who are marginalised (for example, women, girls, migrants, persons with disabilities), if the undertaking takes action to understand those perspectives.

Where affected communities are indigenous peoples, the undertaking shall also disclose how it takes into account and ensures respect of their particular rights in its stakeholder engagement approach, including their right to free, prior and informed consent (FPIC) with regard to:

(i) their cultural, intellectual, religious and spiritual property; (ii) activities affecting their lands and territories; and (iii) legislative or administrative measures that affect them. Where engagement occurs with indigenous peoples it shall also disclose whether and how indigenous peoples have been consulted on the mode and parameters of engagement (for example, in designing the agenda, nature, and timeliness of engagement).

**(27(b)

(d) amended)*

• The undertaking shall describe the channels available to affected communities to bring their concerns or needs directly to its attention and have them addressed. In particular, it shall state whether it has a grievance mechanism in place¹. It shall also explain how it assesses the effectiveness of these channels.

**(27

(a) amended)*

• The undertaking shall describe its general approach to and processes to provide or cooperate in remediation where it has caused or contributed to a material negative impact on affected communities.